Customer Contracts, Terms, and Risk Allocation
Define uptime, support, and remedies you can deliver. Align SOWs with product limits. One founder cut sales cycles by offering a short, plain‑English MSA that legal teams praised for clarity and complete definitions, not just aggressive positions.
Customer Contracts, Terms, and Risk Allocation
Tie liability caps to fees, exclude willful misconduct, and scope indemnities carefully. Coordinate contract language with D&O, cyber, and tech E&O coverage. Buyers notice professionalism when your terms match your risk posture instead of sounding copied from a giant competitor.